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Year Period Average Wait Time - Generic Generic wait target Resolution % Generic Generic resolution target % Average Wait Time CBH CBH wait target Resolution % CBH Repairs CBH resolution target % Repairs
2018 Quarter 1 35 90 92 90 16 25 94 80
2018 Quarter 2 59 90 92 90 22 25 95 80
2018 Quarter 3 94 90 91 90 26 25 94 80
2017 Quarter 1 115 90 92 90 28 25 86 80
2017 Quarter 2 102 90 91 90 26 25 86 80
2017 Quarter 3 39 90 91 90 18 25 85 80
2017 Quarter 4 24 90 91 90 18 25 87 80
2017 Quarter 1 115 90 92 90 28 25 N/A N/A
2017 Quarter 2 102 90 91 90 26 25 N/A N/A
2017 Quarter 3 39 90 91 90 18 25 N/A N/A
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